Frequently Asked Questions

  • What is Vrumm?

    To put it simply, Vrumm is a vehicle-rent app-based platform that makes hiring and taking available rides to your journey very simple. It is an online ride booking platform that provides a lot of flexible options for hiring owners and also delivers a great riding experience with live tracking as well as arrival and departure times.

  • What is the process of booking a Ride on Vrumm?

    A user needs to create a profile with basic details like contact number, e-mail id, and payment method first. After this, they can choose their pick-up and drop-off locations for a ride. The available downer in the vicinity gets selected at random to pick up the user and get the ridesharing experience completed at your uttermost comfortability

  • Will I get the owner details allotted to me during my trip?

    Yes. For every trip that you book with us on Vrumm, once a owner accepts your ride, you will receive details like the name, contact number, and an average rating of the driver based on rider reviews from the previous trips.

  • What are the payment modes supported on your platform?

    At Vrumm, we are all about providing an extensive level of flexibility and customer convenience to all. This is why we have a number of different payment modes from which a rider can choose as per their convenience - Cash and Debit/credit card.



    You can take your pick, and the experience will be seamless in every case.

  • What if my driver accepts the ride and then is a no-show?

    Vrumm takes its promise to customers very seriously, and there is a no-show.


    Please relax and do not panic because our network will make sure you get another driver within the nearest possible time. Remember we are in this business to serve you. Thus serving you is our most important obligation.